Contact us - Cloudesley

Contact our office

020 7832 5802

If you are deaf or speech-impaired, you can contact us using the Relay UK service.

Cloudesley, 2nd floor, 200a Pentonville Road, London N1 9JP

Contact our property managers

Daniel Watney LLP are the managing agents for properties owned by the charity. If you are a resident or tenant with a query, maintenance issue or out of hours emergency, please contact Daniel Watney.

Contact Daniel Watney

Feedback and complaints

We welcome any feedback or comments, whether positive or negative. If you would like to provide feedback, please email [email protected]

If you wish to make a complaint relating to our grants or believe that there has been malpractice, please read our Complaints Procedure. This includes details on how to make a complaint and the procedure we will follow upon receiving it.

To raise a complaint on a property matter, please follow Daniel Watney’s complaints procedure. Daniel Watney is a member of the Property Redress Scheme (PRS). If after raising a complaint with Daniel Watney you remain unsatisfied, PRS offers a three-stage process to resolving complaints.

As the charity’s property managers, we expect all property issues to be dealt with by Daniel Watney LLP. However, there may, by exception, be instances when it is appropriate to contact Cloudesley about a property-related matter dealt with by Daniel Watney. Please read our Property Complaints Procedure for further details.